Reviews total
Overview all ratings | |
---|---|
Overall rating | : 2659 |
Average note | : Very good |
Overall Average | : 4.92 |
Detail ratings
What | Rating | Exactly | Number |
---|---|---|---|
Product | 4.87 | (2615) | |
Shipping | 4.88 | (2619) | |
Service | 4.92 | (2467) | |
Website | 4.73 | (2593) |
The ratings above are an aggregate taken from all reviews received.
Store Reviews by our customers
Your ratingAll comments / ratings
Comment
Delivery service is really dissapointing. I paid 15 euros for shipping to Croatia with DHL, only for DHL to forward the shippment to Croatian post office. Now shipment status hasn't been changed for 5 days. Last time, shipment was almost returned to you without any notification. In general, I would expect DHL to deliver it like from other stores.Review date 05.12.2024
Comment
Einfacher Bestellvorgang, Sehr schnelle LieferungReview date 01.12.2024
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No comment availableReview date 01.12.2024
Comment
No comment availableReview date 30.11.2024
Comment
Endlich habe ich die perfekte echte Matcha Schokolade gefunden.ich bin sehr zufrieden.
Lieferung und service perfekt.
Review date 07.11.2024
Comment
Immer wieder gerne! Bin schon länger zufriedener Kunde. Absolute Weiterempfehlung.Review date 07.11.2024
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No comment availableReview date 01.11.2024
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No comment availableReview date 01.11.2024
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wie immer wunderbar schnell geliefert und tolle QualitätReview date 30.10.2024
Comment
Super schneller Versand!Review date 27.10.2024
Thank you for the rating and comment, which is very helpful to us. As there are always problems with all shipping services, we always send the tracking link when an order is shipped and urge all customers to keep an eye on the shipping status after completing their order. Unfortunately we have no influence on the quality of the delivery. Especially not outside of Germany. However, we have generally had the best experience with DHL. Even if there are problems from time to time.