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Store Reviews

 

Very good

4.92 / 5.00

Store Reviews

Reviews from customers for customers
Please review and rate your shopping experience. Your comments tell us what we are doing right or where we should improve. We value your feedback. Thank you!

Reviews total

Overview all ratings
Overall rating : 2613
Average note : Very good
Overall Average : 4.92

Detail ratings

What Rating Exactly Number
Product
 
4.87 (2569)
Shipping
 
4.88 (2573)
Service
 
4.92 (2423)
Website
 
4.73 (2548)

The ratings above are an aggregate taken from all reviews received.

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Store Reviews by our customers

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All comments / ratings

Comment

I have just tried 3 to 4 teas and some chocolate bars for now, but they are simply great. Quality out of scale, if compared to average you can find in the market in EU.
The customer service is also very good, answers to questions come very quickly to concerns, in a very professional way also. Shipments are quick, might be quicker and a little more reliable maybe (I had a little issue with a parcel, that the shop CS help mr to solve really well), but I guess that's mostly on the courier side.
Regarding the website, I think it is good and improvable. It is getting good at what I think is the most important feature, i.e. "helping to choose the right product". Assortment is also good.

 

Author: Alfonso R.

Review date 22.03.2024

Comment

Es lief alles zu meiner Zufriedenheit, kann ich nur weiter empfehlen!!!

 

Author: Gudrun N.

Review date 21.03.2024

Comment

Einwandfreie. Bestell- und Lieferabwicklung

 

Author: Ralf P.

Review date 20.03.2024

Comment

No comment available

 

Author: Florian D.

Review date 20.03.2024

Comment

Ich habe zum ersten mal bestellt und alles wurde super schnell und gut verpackt geliefert. Die Webseite ist gut aufgebaut man findet alles wonach man sucht. Auch für welchen Bereich ein Matcha geeignet ist finde ich sehr vorteilhaft. Man hat alles im Überblick. Die Qualität des Matchas ist perfekt, es wird nicht meine letzte Bestellung gewesen sein.

 

Author: Kim K.

Review date 18.03.2024

Comment

Ware, Versand und Kommunikation bestens. Zum Zeitpunkt meines Einkaufs gerieten alle Sorten, die ich mir näher angeschaut habe automatisch in den Warenkorb ????. Aber das lässt sich ja lösen. ????

 

Author: Maurice J.

Review date 16.03.2024

Comment

No comment available

 

Author: Gratia M.

Review date 06.03.2024

Comment

Vastissima gamma di prodotti, qualità ottima, spedizione accurata e veloce.
Tutto perfetto, direi.
Grazie, alla prossima


 

Author: Carla T.

Review date 02.03.2024

Comment

Vastissima gamma di prodotti, qualità ottima, spedizione accurata e veloce.
Tutto perfetto, direi.
Grazie, alla prossima


 

Author: Carla T.

Review date 02.03.2024

Comment

No comment available

 

Author: Franko H.

Review date 01.03.2024

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