Our Bonus Program

Here you will find all information about our bonus point program!

What is the bonus point program?

With our bonus point program we thank you for your loyalty. You collect bonus points with every order over 30,- Euro order value. The number of bonus points is based on the purchase value. From 30 Euro you receive 30 bonus points, from 50 Euro you receive 75 bonus points, from 70 Euro you receive 140 bonus points and so on. The higher the order value, the more points will be credited to your bonus points account. Regular customers benefit the most from our bonus point program, which allows them to accumulate bonus points by repeatedly buying from us and have them included in their orders. We thank you with bonus points for every product purchased and eligible for bonuses. The respective amount of bonus points is displayed in the shopping cart. In the case of special promotions, individual products or entire product areas can be rewarded with significantly increased bonus points. For example, you receive bonus points for your registration as a new customer and daily for up to 3 recommendations. And of course for the purchase of our products themselves.

How are bonus points calculated?

The collected bonus points can be redeemed with a new order in the shopping cart. After redemption, the bonus points are marked for settlement and are credited with an order, the credit is clearly marked on the confirmation page at the end of the purchase process.

When are bonus points credited?

Bonus points collected during a purchase are automatically credited to your bonus points account after 14 days after dispatch of your order or payment of the invoice. In the meantime, the collected bonus points will appear in your bonus points account as "Not yet confirmed bonus points".

When do bonus points expire?

Bonus points only expire if no further purchases have been made within 180 days. If an order follows within this period, 1 bonus point is sufficient to continue collecting or to redeem the collected bonus points. In any case, you will always have an exact overview of the bonus points in your customer account.

Can bonus points be paid out?

No, bonus points are only intended to be used when you place an order. Bonus points cannot be passed on either.

Where can I find the advertiser code and what is it?

If you are logged in, you will find the referrer code under Account > Your bonus program participation. You can pass this code on to friends and acquaintances, regardless of whether they are new registrants or already customers. If they enter your code on the shopping cart page, you will receive pro rata bonus points.

Are there any limits to redemption?

The minimum and maximum values for the redemption of bonus points are displayed in the shopping cart directly at the opportunity to redeem bonus points.

What happens to the bonus points when I return the orderd goods them?

In the case of returns, the bonus points for the returned product are rebooked. The bonus points are also revoked in the event of revocation.