Questions about Matcha or your order?

We are happy to help! By e-mail to, by phone at +49 30 65774968.

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For legal reasons, we are obliged to draw your attention to the following:
The EU Commission provides a platform for out-of-court settlement of disputes. In the future, this will give consumers the opportunity to settle disputes in connection with their online order out of court. The dispute resolution platform can be found here: Our e-mail for consumer complaints is this: are not obliged or prepared to participate in a dispute resolution procedure before a consumer arbitration board.

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