Payment Options

Bank transfer (advance payment)
You can pay for your purchases from us in advance by bank transfer. Once you have submitted your order, you will receive an order confirmation with all order information and our account details. We will send you the goods as soon as the amount due has been credited to our account. Bank transfers must be made in euros, and we shall not bear any incidental fees.

Direct debit
You are welcome to authorise us to debit the amount due from your account upon shipment of the goods. To do so, please send us your bank details during the encrypted order process. We will then debit the amount due from your account upon dispatching the goods. If we are unable to debit your account for reasons not attributable to us (e.g. insufficient funds, incorrect account details as a result of a typographical error or similar) we must unfortunately charge you for debit-cancellation fees in the amount of 3.00 euros, as well as an additional processing fee of 2.00 euros.  Direct debit is available to regular customers as a payment method starting with the third order. Prior to this, direct debits for non-regular customers occur via our partner secupay AG and are restricted on the basis of creditworthiness.

Purchase on account
You can also conveniently pay for your purchases from us by invoice. You will receive an invoice with the delivery, which you then pay within 14 days of receiving the goods. The issuing of invoices will be carried out by our partner secupay AG and is restricted on the basis of creditworthiness.

If you have a PayPal account, you can also pay for your order via PayPal. Payment is made during the order process and the goods are dispatched as quickly as possible after we receive your order.

Credit card
You are also welcome to pay by Visa or MasterCard during the order process.

‘sofortüberweisung’ is the direct transfer procedure from Payment Network AG. With an immediate bank transfer, you initiate the transfer of the relevant amount conveniently through your online banking account while placing the order. Once the immediate bank transfer is complete, we receive a real-time notification. We can then ship your order immediately – so you receive your purchases more quickly.
Immediate bank transfer complies with the high security standards in the online banking sector and uses TÜV-certified data protection. You do not have to register and do not need a credit card. You make payments simply, securely and quickly, straight from your online bank account.

Cash payment – throughout Germany
Buy online – pay in cash. By selecting cash payment, you can pay extremely securely without entering your sensitive data online. Place your order with us as usual and simply pay at your nearest cash payment partner. Upon completion of the order, you will receive a payment note with a barcode, which you can print out or send to your mobile phone. Pay for your purchase at a cash payment partner, e.g. dm-drogerie markt stores. Your goods will be delivered to your home as usual.

Cash payment upon pick-up at matchashop Berlin
You can also simply collect your goods from us at the matchashop in Berlin and pay the amount due in cash. The opening hours for the matchashop Berlin can be found at